Thanks for purchasing our products at noveltywares.com operated by Novely Wares LLC.
Due to the nature of our business and products we sell, items that expire sooner than 1 month from the date of the purchase are not eligible for a refund.
For any other items to be eligible for a refund, you have to return the item you have purchased to us within 14 calendar days of the purchase. The item must unopened and in its original condition. Contact our customer services department to get a free shipping label.
If our products arrived damaged, rotten or contaminated in any way, please contact us right away and we will be happy to send a free replacement regardless of its expiration date.
If anything is unclear or you have more questions feel free to contact our customer support team.